Revenue growth for healthcare
Healthcare companies bring us in to grow revenue.
Clinic networks keep more of their patients' treatment inside the network, and bring new patients in. Medical device and dental suppliers capture the orders they are not taking today, and stop the margin that leaves after the sale.
We are hired to grow revenue, not to cut headcount.
Where the revenue goes
Patients treated outside the network
A patient joins you for one appointment and buys the rest of her care somewhere else, usually not because it is cheaper there but because nobody ever told her the network provided it.
One clinic group was losing around $2,000 on every pregnancy this way, to labs and clinics a few streets from their own door.
Orders never placed, margin gone after the sale
Your customers can only order while somebody answers the phone, and whatever does not get ordered that day tends not to get ordered at all.
Then the expensive part starts: approval stock that never gets invoiced, returns reconciled on paper, batches reaching expiry on the shelf, and orders lost to stock that was not really there.
What we build
Your clinical protocol, turned into a booked plan
The day a patient starts treatment, every appointment in your protocol is booked into your own system, months ahead. She sees the plan, opens the app every day, and moves the ones she cannot make. All of it runs on your protocols and writes into your booking system and your patient records.
Read more →A portal your customers order through, and the ERP behind it
Guided ordering with the price before they send it, and live status on every job. Behind it, the system that handles what happens next: returns, goods on approval, consignment stock, batch and expiry, credit limits, invoicing and automatic filing to the tax authority.
Read more →How an engagement runs
- 01 / 04
Audit
We measure what you are losing before anyone commits to building anything. Fixed scope, fixed fee, and we take it off the project if you go ahead.
- 02 / 04
Build
Shaped around your protocols or your catalogue, and integrated with the systems you already run so it does not sit beside them.
- 03 / 04
Adopt
Getting it used. How your staff hands it to a patient in the room, the database you already own, and the ads, run by us.
- 04 / 04
Operate
Safety testing, clinical and content review, support, and reporting you can put in front of a board.
Work we have done
Women's health
An app for a condition that lasts years
Client under NDA
She stops explaining herself from scratch every visit, and her doctor gets a history instead of an anecdote.
Private clinic group
An app that covers a whole pregnancy
Client under NDA
Nine months of appointments booked on day one, so there was nothing left for the patient to arrange somewhere else.
Dental implants and prosthetics
An ordering platform for a European dental group
Client under NDA
Ordering stopped depending on somebody being free to answer the phone.
Medical device distribution
A CRM and operations system for a distributor
Client under NDA
The gap between the sales floor and the warehouse stopped being where the margin went.